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Customer Service

Welcome to the Tackle Addict. We offer a wide selection of products and we are here to help you find and meet your fishing needs. Whether you are at our store or shopping online, we want to make sure you enjoy your experience and have all your questions answered. We strive to provide all of our customers with the highest level of customer service. Below you will find some important information. If you have any other questions please email us at info@tackleaddict.com or call 1-936-646-7640

  • Shipping & Delivery

At Tackle Addict we strive to provide our customers with fast and affordable to shipping. All orders (excluding international) placed before 3:00 pm Central Standard Time will be processed and shipped the same day. All orders over $50 will receive FREE standard ground shipping. Please note that UPS doesn’t deliver to P.O. boxes or APO’s.

  • Privacy & Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The privacy policy sets out how Tackle Addict uses and protects any information that you give Tackle Addict when you use this website. Tackle Addict is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with the privacy policy.

  • Returns & Replacements

At Tackle Addict customer service is of the utmost importance. We want you to be happy with your purchase. If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it for store credit or exchange. Simply complete the return form, which can be downloaded here. Please use the pre-paid return shipping label included with the original order. We will do everything we can to work with you and make sure your experience with us is positive.

  • Military Discounts

Tackle Addict is honored to implement all U.S. military with a 10% discount on all purchases. This discount is just a small token of our appreciation for your service. Thank you for your sacrifice and commitment to our country. All we ask is for a current, valid military ID or a copy of your DD214 if you are no longer active. Once information can be verified, you will then be set to receive your discount on all future purchases. Thank you again.

  • Payment & Pricing

    Our goal is to provide our customuers with the lowest prices. If you find a lower price, we would like the opportunity to match it. Restrictions may apply, please contact our sales department at sales@tackleaddict.com for details. We accept all major credit cards (Visa, MasterCard, Discover, and American Express).

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